Privacy Policy

Privacy Policy

Effective Date: January 01, 2026

At HR Cotton exports, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our notification services, specifically via the WhatsApp Business API.

1. Information We Collect

To provide automated notifications, we collect the following information:

  • Contact Information: Name and Phone Number.
  • Transactional Data: Information related to your business actions, such as GRN numbers, PO contract numbers, and warehouse details.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To send automated notifications and alerts via WhatsApp regarding business transactions.
  • To ensure the accuracy of delivery reports and internal record-keeping.
  • To improve our communication portal and user experience.

3. Sharing Your Data

We do not sell or rent your personal data to third parties. However, to send notifications, your data (Phone number and message content) is processed through Meta Platforms, Inc. (WhatsApp) as our service provider. Your information is handled in accordance with Meta’s own privacy standards for business messaging.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Our internal portal uses secure authentication to trigger the WhatsApp API.

5. Your Rights

You have the right to:

  • Request access to the data we hold about you.
  • Request the deletion or correction of your contact information.
  • Opt-out of receiving WhatsApp notifications at any time by contacting our administrator.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@hrcottonexports.com
  • Address: H/160 Z-16, SITE Super highway Phase 2, Scheme 33, Karachi, Pakistan
  • Website: www.hrcottonexports.com